Terms of Service

01The agreement

These Terms of Service (the "Terms") are a binding agreement between you (or the organisation you represent, the "Customer") and ZORC AB, Org.nr 559481-8857, a company registered in Sweden that operates the sSystm platform ("sSystm", "we", "us").

They cover the sSystm web application, its APIs and MCP (Model Context Protocol) interface, the built-in platform agent, and any modules you switch on (together, the "Service"). Where you have a separate signed agreement with us, that agreement prevails over these Terms to the extent of any conflict.

02Accounts & sign-in

sSystm has no password. You sign in exclusively with your Cloudflare account through Cloudflare's OAuth flow. We never see, store or manage a password for you — your authentication, multi-factor settings and passkeys stay entirely within Cloudflare.

You are responsible for maintaining the security of your Cloudflare account and for all activity that occurs through your sSystm workspace. If you believe your access has been compromised, secure your Cloudflare account and contact us at support@zorc.se.

03Eligibility

You may use the Service only if you can form a legally binding contract with us, are at least 18 years old, and are not barred from doing so under the laws of your jurisdiction. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

Because the Service is provisioned onto your own Cloudflare account, you must also hold a valid Cloudflare account in good standing and comply with Cloudflare's own terms.

04Modules, plans & billing

sSystm is modular. The core workspace — CRM, Projects, Billing, Documents and Calendar — is included at no charge. Premium modules (such as Build, Design System, Components, Wireframes, Chat and Routines) are offered à la carte: you enable and pay for only the modules you switch on. Current modules and any applicable fees are described on our pricing page.

Separately and in addition to any fees payable to us, you are billed directly by Cloudflarefor the Cloudflare resources that run in your own account (for example Workers, D1, Vectorize, Durable Objects and Workers AI usage). We do not resell Cloudflare infrastructure, and we are not a party to your billing relationship with Cloudflare. You are responsible for those costs.

During early access, availability, modules and pricing may change. We will give reasonable notice of material changes to paid modules.

05Your Cloudflare account (BYOC)

By using the Service you acknowledge and agree that:

• The infrastructure that stores your workspace data runs in your Cloudflare account. You are the account holder and remain responsible for that account, its configuration and its billing with Cloudflare.
• You grant sSystm limited, OAuth-scoped access to operate on your behalf. This access isrevocable at any time from your Cloudflare dashboard. Revoking it locks sSystm out while your data stays with you.
• You are responsible for not deleting or misconfiguring the resources sSystm relies on. If you remove them, the Service may stop functioning for you.

How this data is processed and protected is described in our Privacy Policy andData Processing Agreement.

06AI features

sSystm ships a built-in platform agent and lets you connect your own AI over MCP. AI-generated output may be inaccurate, incomplete or unsuitable for your purpose — you are responsible for reviewing it before you rely on it. Infrastructure operations proposed by AI that are not provably read-only are staged aspending until a human approves them; you should not approve an action you do not understand.

The built-in Build AI runs on Anthropic models accessed through Cloudflare's AI Gateway and Workers AI. Your use of AI features is also subject to the Acceptable Use Policy.

07Acceptable use

Your use of the Service must comply with our Acceptable Use Policy and with Cloudflare's terms. In short: no illegal, infringing or abusive content; no using the AI or MCP surface to attack, probe or disrupt others' infrastructure; and no attempt to breach the tenant isolation that protects every workspace. We may suspend access where use threatens the Service or others.

08Intellectual property

What you own

You own your data and the content you create in your workspace — your clients, projects, documents, design tokens and components — as well as the code and other output that AI generates for youinside your workspace. Because that data lives in your own Cloudflare account, it stays yours by construction.

What we own

We own the sSystm platform — its software, design, interfaces, documentation and brand. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; they do not transfer any ownership in the platform to you. You may not copy, resell, reverse-engineer or create derivative works of the platform except as permitted by law.

If you send us feedback, you grant us a perpetual, royalty-free licence to use it to improve the Service, without obligation to you.

09Warranties & disclaimers

During early access especially, the Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure against every threat, nor that AI output will be accurate.

We make no warranties on behalf of Cloudflare, Anthropic or any other third party whose services you use through or alongside sSystm. Nothing in these Terms limits any rights you have as a consumer that cannot be excluded under mandatory law.

10Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or relating to the Service.

Our total aggregate liability arising out of or relating to these Terms will not exceed the greater of (a) the fees you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) EUR 100. This limitation does not apply to liability that cannot be limited under mandatory law (for example for death or personal injury caused by negligence, or for fraud).

We are not liable for costs you incur directly with Cloudflare or for loss caused by your own misconfiguration, deletion or loss of access to your Cloudflare account.

11Indemnity

You agree to indemnify and hold us harmless from claims, damages and reasonable costs arising from your unlawful use of the Service, your breach of these Terms or the Acceptable Use Policy, or content you process through the Service in violation of a third party's rights or applicable law.

12Term & termination

These Terms apply for as long as you use the Service. You may stop at any time by revoking the OAuth grant in your Cloudflare dashboard and discontinuing use — because your data lives in your own account, revoking the grant locks us out while your database and its contents remain with you.

We may suspend or terminate your access if you materially breach these Terms, use the Service unlawfully, or create risk for the Service or others; where practicable we will give notice and an opportunity to cure. Terms that by their nature should survive termination (ownership, disclaimers, liability limits, indemnity, governing law) survive.

13Governing law & disputes

These Terms are governed by the laws of Sweden, without regard to conflict-of-laws rules, and subject to any mandatory consumer-protection or data-protection law (including the GDPR) that applies to you. Disputes are subject to the exclusive jurisdiction of the competent courts of Sweden, unless mandatory law grants you the right to bring proceedings elsewhere.

14Changes to these terms

We may update these Terms as the Service evolves. When we make a material change we will update the "last updated" date above and, where appropriate, notify you. Your continued use after a change takes effect means you accept the updated Terms. If you do not agree, stop using the Service and revoke the grant.